Policies
Privacy Policy
ACM Transport Technologies Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/
Contents1. What is Personal Information and why do we collect it?2. How we collect Personal Information3. How we use Personal Information4. Sensitive Information5. Third Parties6. Disclosure of Personal Information7. Cookies & Analytics (Website)8. Security of Personal Information9. Retention and destruction10. Access to your Personal Information11. Maintaining the quality of your Personal Information12. Policy updates13. Privacy policy complaints and enquiries14. Recruitment Privacy Collection Notice (Careers)
1. What is Personal Information and why do we collect it?Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include names, addresses, email addresses, phone numbers and facsimile numbers.We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
2. How we collect Personal InformationThis Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website (www.acmtransport.com.au) and from third parties.We don’t guarantee website links or the policies of authorised third parties.
3. How we use Personal InformationWe use Personal Information to respond to enquiries, provide and administer our services, manage our relationships with customers and suppliers, improve our operations, and communicate updates or marketing materials where permitted.We may also use information to comply with legal and regulatory obligations and to manage risk and security.
4. Sensitive InformationSensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.Sensitive information will be used by us only:• For the primary purpose for which it was obtained• For a secondary purpose that is directly related to the primary purpose• With your consent; or where required or authorised by law.
5. Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
6. Disclosure of Personal InformationYour Personal Information may be disclosed in a number of circumstances including the following:• Third parties where you consent to the use or disclosure; and• Where required or authorised by law.
7. Cookies & Analytics (Website)Our website may use cookies and similar technologies to operate the site, remember preferences, and help us understand how the site is used (for example, through analytics). Cookies are small text files stored on your device when you visit a website.You can control cookies through your browser settings (including blocking or deleting cookies). If you block essential cookies, some parts of the website may not function properly.We may use third-party service providers to support website hosting, security and analytics. These providers may collect information such as IP address, device information, and pages visited in order to provide their services.
8. Security of Personal InformationYour Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
9. Retention and destructionWhen your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
10. Access to your Personal InformationYou may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.ACM Transport Technologies Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.
11. Maintaining the quality of your Personal InformationIt is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
12. Policy updatesThis Policy may change from time to time and is available on our website.
13. Privacy policy complaints and enquiriesIf you have any queries or complaints about our Privacy Policy please contact us at:ACM Transport Technologies Pty Ltd25 Castro Way, Derrimut, Vic, 3026, AustraliaEmail: Info@acmtransport.com.auPhone: 03 8679 6888
14. Recruitment Privacy Collection Notice (Careers)This section explains how we collect and handle personal information when you apply for employment with ACM Transport Technologies Pty Ltd. What information we collect:• Name and contact details• Resume/CV information (employment history, qualifications, skills, licences and certifications)• Cover letters and application responses• Referee details and reference feedback• Interview notes and assessment outcomes• Work eligibility information (e.g., right to work in Australia)• Any information you provide voluntarily during the recruitment process How we collect recruitment information:• Directly from you when you apply via our website, email or other recruitment channels• From referees you nominate (and any third parties you authorise)• From recruitment service providers (if applicable)• From publicly available sources such as professional networking profiles, where relevant and lawful
Why we collect and use recruitment information:• Assess your suitability for current and future roles• Communicate with you throughout the recruitment process• Verify information you provide (including references and work rights, where relevant)• Conduct interviews, assessments and onboarding activities (if you are successful)• Meet legal and regulatory requirements and manage risk Who we may disclose recruitment information to:• Staff involved in recruitment and hiring decisions• Referees you have nominated• Service providers that support recruitment and IT systems (e.g., applicant tracking, email, cloud storage)• Professional advisers (e.g., legal, HR) where necessary• Regulators or law enforcement where required or authorised by law If you do not provide requested information, we may be unable to process your application. Retention: We may keep recruitment records (including unsuccessful applications) for [e.g., 12 months] to consider you for future opportunities, unless you request deletion earlier or we are required to retain the information by law. After that period, we will take reasonable steps to securely delete or de-identify the information.For access, correction or complaints relating to recruitment information, please contact us using the details in section 13.
Contents1. What is Personal Information and why do we collect it?2. How we collect Personal Information3. How we use Personal Information4. Sensitive Information5. Third Parties6. Disclosure of Personal Information7. Cookies & Analytics (Website)8. Security of Personal Information9. Retention and destruction10. Access to your Personal Information11. Maintaining the quality of your Personal Information12. Policy updates13. Privacy policy complaints and enquiries14. Recruitment Privacy Collection Notice (Careers)
1. What is Personal Information and why do we collect it?Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include names, addresses, email addresses, phone numbers and facsimile numbers.We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
2. How we collect Personal InformationThis Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website (www.acmtransport.com.au) and from third parties.We don’t guarantee website links or the policies of authorised third parties.
3. How we use Personal InformationWe use Personal Information to respond to enquiries, provide and administer our services, manage our relationships with customers and suppliers, improve our operations, and communicate updates or marketing materials where permitted.We may also use information to comply with legal and regulatory obligations and to manage risk and security.
4. Sensitive InformationSensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.Sensitive information will be used by us only:• For the primary purpose for which it was obtained• For a secondary purpose that is directly related to the primary purpose• With your consent; or where required or authorised by law.
5. Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
6. Disclosure of Personal InformationYour Personal Information may be disclosed in a number of circumstances including the following:• Third parties where you consent to the use or disclosure; and• Where required or authorised by law.
7. Cookies & Analytics (Website)Our website may use cookies and similar technologies to operate the site, remember preferences, and help us understand how the site is used (for example, through analytics). Cookies are small text files stored on your device when you visit a website.You can control cookies through your browser settings (including blocking or deleting cookies). If you block essential cookies, some parts of the website may not function properly.We may use third-party service providers to support website hosting, security and analytics. These providers may collect information such as IP address, device information, and pages visited in order to provide their services.
8. Security of Personal InformationYour Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
9. Retention and destructionWhen your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
10. Access to your Personal InformationYou may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.ACM Transport Technologies Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.In order to protect your Personal Information we may require identification from you before releasing the requested information.
11. Maintaining the quality of your Personal InformationIt is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date.If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
12. Policy updatesThis Policy may change from time to time and is available on our website.
13. Privacy policy complaints and enquiriesIf you have any queries or complaints about our Privacy Policy please contact us at:ACM Transport Technologies Pty Ltd25 Castro Way, Derrimut, Vic, 3026, AustraliaEmail: Info@acmtransport.com.auPhone: 03 8679 6888
14. Recruitment Privacy Collection Notice (Careers)This section explains how we collect and handle personal information when you apply for employment with ACM Transport Technologies Pty Ltd. What information we collect:• Name and contact details• Resume/CV information (employment history, qualifications, skills, licences and certifications)• Cover letters and application responses• Referee details and reference feedback• Interview notes and assessment outcomes• Work eligibility information (e.g., right to work in Australia)• Any information you provide voluntarily during the recruitment process How we collect recruitment information:• Directly from you when you apply via our website, email or other recruitment channels• From referees you nominate (and any third parties you authorise)• From recruitment service providers (if applicable)• From publicly available sources such as professional networking profiles, where relevant and lawful
Why we collect and use recruitment information:• Assess your suitability for current and future roles• Communicate with you throughout the recruitment process• Verify information you provide (including references and work rights, where relevant)• Conduct interviews, assessments and onboarding activities (if you are successful)• Meet legal and regulatory requirements and manage risk Who we may disclose recruitment information to:• Staff involved in recruitment and hiring decisions• Referees you have nominated• Service providers that support recruitment and IT systems (e.g., applicant tracking, email, cloud storage)• Professional advisers (e.g., legal, HR) where necessary• Regulators or law enforcement where required or authorised by law If you do not provide requested information, we may be unable to process your application. Retention: We may keep recruitment records (including unsuccessful applications) for [e.g., 12 months] to consider you for future opportunities, unless you request deletion earlier or we are required to retain the information by law. After that period, we will take reasonable steps to securely delete or de-identify the information.For access, correction or complaints relating to recruitment information, please contact us using the details in section 13.